Shipping policy

Shipping Policy

Thank you for shopping with AXN Originals. We aim to deliver your orders quickly, safely, and smoothly. Please read our shipping policy below for full details.

1. Order Processing Time

All orders are processed within 1-2 Days. Orders are not shipped or delivered on Sundays or public holidays. In case of high order volume, processing times may be slightly delayed. If there is a significant delay, we will notify you via email.

2. Shipping Methods

We offer reliable shipping through trusted courier partners to ensure your order reaches you safely. Available shipping options will be displayed at checkout based on your location.

3. Delivery Timeframes

Once your order has been processed and shipped, delivery typically takes 4-5 BUSINESS DAYS depending on your location. Remote or rural areas may require additional time.

4. Shipping Costs

Shipping charges are calculated at checkout based on your order and delivery location.

Standard shipping: Nil
Free shipping may be available on select orders or promotions

5. Tracking Information

Once your order is shipped, you will receive a confirmation email with a tracking number and link. You can use this to track your order in real-time.

6. Delivery Issues & Delays

While we strive to deliver on time, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high demand periods.

If your order is delayed, lost, or marked as delivered but not received, please contact us at [EMAIL ADDRESS] and we will assist you as quickly as possible.

7. Incorrect Address

Please ensure that your shipping address is accurate at checkout. AXN Originals is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

8. International Shipping (if applicable)

We may offer international shipping to selected countries. Delivery timelines and shipping costs will vary based on destination and will be displayed at checkout. Customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.